Privacy & Policy for Sold Ghana

1. Introduction

Welcome to Sold Ghana (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our mobile app, or engage with our services.

By accessing or using Sold Ghana, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Personal Information

• Full name
• Email address
• Phone number
• Physical address (for delivery or verification purposes)
• Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

• Device information (browser type, operating system, etc.)
• IP address and location data
• Website usage statistics and cookies

3. How We Use Your Information

We use the information collected for the following purposes:

• To create and manage your user account
• To process transactions and payments
• To provide customer support and respond to inquiries
• To improve our website, app, and services
• To send updates, promotional offers, or relevant communications (you may opt out anytime)
• To ensure compliance with legal obligations and prevent fraudulent activity

4. Cookies and Tracking Technologies

Sold Ghana uses cookies and similar tracking tools to enhance user experience and analyze site traffic. You can modify your browser settings to reject cookies, but some parts of our website may not function properly without them.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share limited data with:

• Service providers (e.g., payment processors, delivery partners, analytics tools)
• Law enforcement or government authorities when required by law
• Business partners only with your consent

All partners are required to protect your information in compliance with this policy.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure.

7. Your Rights

Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with the Data Protection Commission of Ghana

To exercise your rights, please contact us using the details below.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website or app may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.

10. Children’s Privacy

Sold Ghana does not knowingly collect personal information from children under the age of 18. If we discover that we have unintentionally collected such data, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Sold Ghana